This may be a carefully edited video, showing examples of the best around, but it is entirely correct in what it states, and correctly encourages increased support for TFL.
I must state that I make this note, as an entirely personal opinion, not claiming to represent the view of a certain organisation. A wheelchair user myself (for the past 7 years, and currently) I feel very confident in noticing/understanding many of the messages that TransportforLondon(TfL) provide to the disabled. I feel that many of the difficult problems that are tackled, all involve the general public awareness towards problems faced by disabled.
One boards a bus, in a wheelchair, and one is ‘re-assured’ by being greeted by 'that' sign.
We look at the sign, assuming that we can read English, we read ‘Buggies can use this area if it is not needed by a wheelchair user’ ‘Please move out of the wheelchair priority area if necessary’ ‘Buggies may need to be folded at busy times’
Three statements. Nowhere, does it claim that they are enforced laws, or rules. These three statements can be misread and misinterpreted, so easily. Public reaction always varies. As we don’t want to create further problems, perhaps it is best not to insist on, or enforce, laws. This would generate a further negative division between disabled users, and the general public. By using the word ‘Please’, TfL are immediately lowering themselves, raising the status of the general public, and perhaps demeaning the disabled. We don't want a divisive law created, so no 'Must'. Hmmm. Perhaps an alternative directive verb should be found? By re-wording the statements, into such, public perceptions will be altered effectively.
'Buggies should not use this area if it is needed by a wheelchair user' 'One should move out of the wheelchair priority area, if it is required' 'Fold buggies at busy times'
