A useful TFL webpage, directed at those with mobility impairments. Offering further travel options (besides the obvious) …
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KAT
...a blog about the borough-wide forum
But rules aren’t rules
I
tell another story of my personal experience, using a TfL bus in Kingston. I
tell, as I want alert other users to a potential issue regarding disabled
access on buses.
Just
the other day, I was waiting, using the same bus stop as explained in my
earlier post ‘rules are rules’, in central Kingston. My bus arrived, and I
successfully hailed it.
The
driver stopped the bus (which I know, doesn’t always happen). He then quite
simply explained that he couldn’t let me aboard because the space was being
used by two buggies.
!!!
“deep breath” (I knew that I would direct him to the ‘rules’ sign, below)
I
was confident, but he then surprised me, with a simple fact that I couldn’t / didn’t want to argue.
“Sorry,
but they boarded and the space was free. They were there first.”
“But….hmmm…
ok”
I
didn’t want to cause a scene, accepted his argument, and waited for another.
I
have since studied the sign above, stating the rules. It is so ambiguous. It
does not state rules, it suggests ideas.
If
a mother is using a buggy in the space first, fine. Personally, I don’t have a
problem with this. I have the issue with TFL over ‘acting’ as if they give maximum disabled access, when
truthfully, they cannot, all of the time.
I guess they make ‘suggestions’ to the general public, but cannot
enforce ‘rules’. 
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